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CHECK
IN 3:00
to 5:00 p.m. (June-Aug. 3:00 to 7:00 p.m.) or as soon as your rental
property has been cleaned or inspected. Please note the check-in time
of 3:00 p.m. may be extended for special cleaning and maintenance.
Please call for special instructions on late arrivals. Please note that
the minimum check-in age is 25.
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CHECK OUT 10:00 a.m. or earlier. back to top
CHECK IN DATE Units rent from SATURDAY to SATURDAY and others from SUNDAY to SUNDAY,
June-August. Please note in the unit description the days each unit is
rented. For reservations less than a week during June - August, please call 5 days prior to the arrival date. September to May there is a minimum number of nights stay and arrival/departure days may
vary for this period depending upon company policy and individual
property restrictions. back to top
LATE ARRIVAL A key will not be made
available until full payment is received and we have a valid MasterCard
or Visa on file. back to top
RESERVATIONS Reservations accepted 7 days a week from 9:00am-8:00pm. A prepayment of one half of the rental rate is required to confirm a reservation. A personal check is the preferred method of prepayment.
A valid MasterCard/Visa may also be used for prepayment. Prepayment
MUST be received within five (5) business days after making
reservation. Please state reservation number, unit and date of occupancy on your advance deposit check.
Upon receipt of your deposit, written confirmation will be sent showing
the reserved unit, remaining balance, and rental dates. Check-in and
check-out will be through our office at 401 Sea Mountain Highway in the
Cherry Grove Section of North Myrtle Beach unless otherwise noted on
confirmation letter . back
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BALANCE The total balance of your charges is due at least 30 days prior to arrival date.
Balance may be paid by personal check or credit card. Final payment
will be posted to your account and confirmation mailed. Any unpaid
balance resulting from additional services must be paid at check in
with cash, travelers checks or certified funds. No personal checks or credit cards accepted at check-in. back to top
UPON ARRIVAL Please check your unit thoroughly upon arrival. Every effort is made to
see that your unit is cleaned and undamaged before your arrival. If
this is not the case, please report any discrepancies immediately to
our office to insure that the problem is resolved and that you will not
be held responsible. back to top
PRICES subject to 13% sales/accommodations tax. back to top
RATES Prices are set according to location of unit, unit condition, number of
bedrooms, and amenities offered with unit. Rates are higher Easter,
Memorial Day, July 4th, Labor Day, and special event weeks. See our
homepage for complete description of seasonal rate changes. back to top
PROCESSING FEE A non refundable processing fee of 5% of rental amount, ($40 minimum)
and a $1.00 per night resort fee is required on all reservations, in addition to rental charges. back to top
SECURITY DEPOSIT No security deposit is required if the
guest presents a valid MasterCard or VISA
at check-in. If a valid MasterCard or
VISA is not presented the guest will be
required to pay a $500.00 cash security
deposit. If required please allow up to
four(4) weeks for return of deposit. back to top
CANCELLATION AND TRANSFER POLICY Confirmed reservations are not transferable. Confirmed reservations may
be cancelled by written notice. Upon confirmation, the unit is off the
market to anyone else; therefore, the advance deposit will be refunded
only if the unit is re-rented at the full rental amount. All refunds
are subject to a $100.00 cancellation fee. back to top
GROUPS AND HOUSE PARTIES WARNING-WE RENT TO FAMILIES AND RESPONSIBLE ADULTS ONLY. Please note
that the minimum check-in age is 25. We do not rent to house parties
and/or groups including but not limited to fraternity, high school
graduation, spring break from high schools or colleges, or other non
family groups to be determined at the sole discretion of Elliott Beach
Rentals. Any violation will result in termination of rental agreement
without refund. back to
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OTHER POLICY NO PETS ARE ALLOWED IN ANY UNIT UNLESS OTHERWISE NOTED. FIREWORKS AND
GRILLING ON BALCONIES ARE ILLEGAL WITHIN CITY LIMITS. NO PHONE CALLS
MAY BE BILLED TO THE HOMEOWNER’S TELEPHONE. Specific policies are on
the back page of the Guest Confirmation form which is mailed to the
guest upon receipt of deposit and on the guest registration form that
requires guest signature upon check-in. MORE THAN THE MAXIMUM OCCUPANCY
IN ANY UNIT IS STRICTLY PROHIBITED. back to top
KEYS Pick up and return keys to the designated check-in office. For security
reasons and lock change expense, there is a charge for each lost
or unreturned key. back to top
MESSAGES Messages are delivered only in
case of emergency. We provide a 24-hour answering service for
emergencies. back to top
PARKING Campers, trailers, boats, and motorcycles are NOT allowed at some locations. Parking is limited to two (2)
cars at all condominium locations. If you have any special
parking needs, please contact our office. back to top
LINENS No linens are furnished... Please arrange for linens in advance. Linens
are $35.00 per bed which includes 1 fitted and 1 flat sheet, 2 bath
towels, 2 washcloths and 2 pillowcases. Linens will NOT be available
upon your arrival if not ordered in advance. If ordered, the linens
will be delivered to your rental unit. Upon departure, leave dirty
linens in the soil bag inside of the unit.
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POOL TAGS Some of our properties require pool tags. Pool tags will be given to you at check-in. $25.00 CHARGE FOR MISSING POOL TAGS. back
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DEPARTURE MAID SERVICE Available upon request for an additional cost of $65 for 1 and 2
bedroom units, $100 for 3 & 4 bedroom units, $130 for 5 & 6
bedroom units and $155 for 7 & 8 bedrooms and $175 for 9 & 10
bedrooms (except for some package promotions that include maid service
& tax). If maid service is not requested, the guest is responsible
for cleaning unit and premises prior to departure. If unit is not
cleaned, the appropriate cleaning fee will be charged to guests
account. back to top
LUXURY UNITS:
At Elliott Realty, we've identified a group of luxury units with
respect to location, views, furnishings, decor, amenities & overall
quality. Along with the unit comes a luxury service package which
includes linens and departure maid service. back to top
EQUIPMENT Units are privately owned and furnished according to owner’s taste. We
cannot be held responsible for appliance breakdowns or for changes by
owners in furnishings or equipment. We will make all efforts to have
service restored as soon as possible. No refunds will be made for mechanical failure. back to top
SOFA SLEEPERS We do NOT recommend sofa sleepers for adult use. For children's use only. back to top
REFRIGERATORS Many refrigerators are left open during cleaning. It can take as long
as twelve (12) hours before your food will cool and the refrigerator
returns to a medium temperature. If you fill it with warm groceries and
continually open the refrigerator door, it will take much longer than
12 hours. Please check your refrigerator upon arrival - it should be
set at a medium temperature. If the refrigerator is turned to a high
setting, the humidity will cause the coils to freeze up, which prevents
cool air from reaching the refrigerator compartment while the freezer
remains cold. If this should happen, please set the unit to a medium
setting and allow time to defrost and stabilize. back to top
KITCHENS All kitchens should be fully equipped for daily meals and serving. The
following items should be in each unit to accommodate at least the
maximum occupancy: coffee maker, toaster, dishes, glasses, flatware,
serving dishes, pots and pans, and cooking utensils. Some homeowner's
provide additional kitchen items, however, if needed, you may want to
consider bringing with you items such as: blender, food processor,
extra large or specialty pots and pans, specialty knives and cooking
utensils, etc. back to top
ADDITIONAL RENTAL ITEMS Items such as rollaway beds, port-a-cribs, full-size cribs, etc. are
available various equipment rental companies. Please contact our office for more information. The equipment
will be delivered to your rental unit. Payment must be made upon
delivery. Please note: This service is not a part of Elliott Beach Rentals and we will not be responsible for item condition or breakdown. back to top
SUGGESTED ITEMS YOU MAY WANT TO BRING:
- Bed linens (pillows and bedspreads are provided)
- Special cooking apparatus (see Kitchens above)
- Personal toiletries
- Iron and ironing board
- Cameras and film
- Bath, beach, kitchen towels
- Food and condiments
- Paper products (toilet paper, paper towels, etc.)
- Beach and fishing equipment
- Alarm clock back to
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PLEASE NOTE Property items (such as
bedspreads, pillows, chairs, pots and pans, dishes, glasses,
silverware, etc.) are NOT to be taken out of the property (to
the beach or other properties). back to top
OUR IN-HOUSE MAINTENANCE and HOUSEKEEPING STAFF If you should discover that your unit has not been cleaned or has
damages, please report it to us immediately and we will make all
efforts to resolve the problem. Check out time is NOT the time to
inform us about problems. We cannot issue refunds for mechanical breakdowns or unit cleanliness.
Elliott Beach Rentals personnel or representatives shall have the right
to enter the property at reasonable hours to make timely repairs or
inspections. If a service call is made and entry refused, the renter
will be held liable for service call fees. back to top
LOST and FOUND Elliott Beach Rentals will NOT be responsible for any personal items
left in the units. There will be a $10.00 service charge in addition to
any mailing charges required if you request us to pick up and mail any
items left behind. back to top
LOCKED CLOSETS Many owners have their personal items locked in a closet for their
convenience. These areas are not included in any rental. Please do NOT
attempt to open these locked closets - they are for HOMEOWNER USE ONLY. If you break into the closet, your guest account will be charged for any repairs as well as missing items. back to top
NOTE In the event that rental unit cannot be occupied or is sold, Elliott
Realty reserves the right to transfer reservations to a comparable unit
or refund advance prepayment. Every effort will be made to contact
customer prior to arrival, however, we will not be responsible if
customer cannot be contacted. Tenant agrees to pay any difference in
rental amount and not hold owner or agent liable for any, consequential
or secondary damages. Tenant shall not be entitled to any refund due to
unfavorable weather, maintenance problems, area construction, ready
departure, or disruption of utility services (including phone and
cable), after occupancy. In the event of an ordered evacuation due to
hurricane or other storms refund consideration for the prorated amount
of time from the ordered evacuation until the area is reopened, will be
made following written request of same by tenant to agent.
Elliott Beach Rentals reserves the right to correct any errors in pricing and description on this web site. back to top
ASK ABOUT NEXT YEAR For no money down, you may tentatively reserve a property for the next
year. Owners have top priority, followed by this year’s renter. If you
have not made a tentative reservation by check-out time, the unit may
be reserved by anyone on a first come, first serve basis. Please inform
reservation staff at our office. Please note confirmation of the
tentative reservation is subject to establishment of rates, rental
seasons, availability and other factors beyond the control of the
agent. back to top
NON SMOKING UNITS AVAILABLE back to top
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